FREQUENTLY ASKED QUESTIONS

GENERAL INFO

SHIPPING

When will my order be shipped back to me?

How will I know when my order has been shipped back to me?

Do you ship to international addresses?

Where do I send my device?

Who pays for shipping?

Should I purchase 2 Day shipping?

Suggestions & Guidelines for shipping

How do I pack my device to be shipped?

TRACKING

How can I obtain my tracking information?

How do I track my order?

PAYMENTS

What methods of payment does whiteboxservice.com accept?

Why does my credit card or debit card show a charge?

STORE

When are you open?

Can I drop off my device in person?

MY DEVICE

REPAIRS

Do you repair Cell phones?

Do you repair laptops?

Do you repair other APPLE products besides the iPod?

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